Daily Archives: January 30, 2009

Unintended Consequences of COPPA

Parry Aftab notes that when COPPA first became effective, a lot of children’s websites simply went away — assumingly because the owners could not manage or understand the COPPA requirements. And, for those that remain:

While the sites want to do the right thing, they are often adopting “do it yourself” methods that violate the law or put kids at risk unintentionally. Best practice standards for the kids Internet industry are new and require professional guidance.

How do you measure the cost of compliance?  Should those costs be transparent when policies are created?

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Intelligence ln Sentiment

How much easier would it be to manage risk in an organization if you were able to divine the mood of the staff?  Robert Scoble has this interesting comment from his talk with

**Facebook is, he told me, studying “sentiment” behavior. It hasn’t yet used that research in its public service yet, but is looking to figure out if people are having a good day or bad day. He said that already his teams are able to sense when nasty news, like stock prices are headed down, is underway. He also told me that the sentiment engine notices a lot of “going out” kinds of messages on Friday afternoon and then notices a lot of “hungover” messages on Saturday morning. He’s not sure where that research will lead. We talked about how sentiment analysis might lead to a new kind of news display in Facebook. Knowing whether a story is positive or negative would let Facebook pick a good selection of both kinds of news, or maybe even let you choose whether you want to see only “happy” news

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